FAQs
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Is FDM printing expensive?
FDM printing is much more affordable these days and is a cheaper alternative to injection moulding.
Very handy if you only require a low volume or are a small business.
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How fast is FDM printing?
Depending on the size, complexity, and material chosen, FDM printing times can vary drastically from just a few hours to a few days, or even longer.
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What colours can you print in?
The colours available will be dependent on the material type ie. PLA has a large array of colours, ranging from your basics to a silk look, glitter, luminescent, and rainbow, just to name a few. Whereas engineering-grade materials such as ASA are more limited to black, white, grey and natural in colour.
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What file formats do you accept?
We accept .3MF (the new standard) and .STL (the most common and old standard) file formats.
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What is your return policy?
We accept returns as long as it has not been misused and the issue is deemed to be due to a defect during the printing process.
We do not accept a change of mind return, as these products are made specific to your requests.
*visible layer lines on raw prints are not a defect
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Can I get a full refund?
We are happy to give a full refund if the print is proven to be defective due to a printing error and not due to being misused.
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Do you ship interstate?
Yes, we do.
Note: we do not currently ship overseas but are looking into it.
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What payment methods do you accept?
We accept direct deposit, PayPal, and eftpos.